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Customer Reviews


Dear Shawn, I really appreciate your quick response and professionalism in dealing with minor problems. I have already recommended you and your company to Denise, who needs a chair lift for her mother. Karl S, Medfield, MA

Very professional from start to finish. No pressure – a very good price – installed with no issues – and they called to make sure everything was OK. My highest recommendation – A++ John M, Stow, MA

It has been a great choice for us. It is so easy to go up and down with laundry and cleaning upstairs, I’d recommend for anyone young or older. Thank You. Mary G, Lowell, MA

Choosing your company to install my parent’s stairlift was an outstanding choice. Courtesy, fair pricing, professionalism, and outstanding customer service are a few of the many terms that could be used to describe your company. Sincerely, Michael B, Raynham, MA

I purchased the (Sterling 1000) exterior several months ago for my wife being unable to climb stairs, & have been very happy wit h it. There was no high pressure sales & it was a pleasure doing business with Shawn & Karen Gookin. I was also very satisfied with their chair lift prices in comparison to others. They are good people to do business with. Cannot comment on their customer service since I have had no problem with my lift. If you need help getting up & down stairs those are the people to see. George B, West Roxbury, MA

Works wonderfully. Made a huge difference in our lives. We even put groceries on it. Ruth B, Bedford, NH

I love it when I do my shopping. I put the bag on my lap and up I go. I love it. Ken T, Derry, NH

I have been in business 36 years and have had dealings with lots of vendors. Stairlift is a superior company to the hundreds I’ve dealt with. Professional, prompt, knowledgeable, affordable and an overall pleasure to deal with. I was lost withoutmy bookkeeper of 27 yrs. (broken ankle) This product allowed her to come back to work (2 nd floor office) and keep our 130 person company on track! Jeffrey M, Sandwich, MA

We are really happy with the ramp we purchased from Stairlift. We really appreciated the customer service we received from both Shawn & Karen. Shawn dealt with a lot of stuff for us to get the ramp. Thanks again. Edward C, Derry, NH

Shawn and Karen were great to work with; and renting was the perfect solution for my mother’s summer stay. We hope to rent again in summer 2010! Jay H, Jamaica Plain, MA

It was much less expensive than ramp rental or purchase. By installing on back deck stairs we avoided blocking entry to yard, garage and cellar door. Retained excellent curb appeal with chairlift out of sight from the street. Works perfectly in snow and below freezing weather. Richard C, Manchester, MA

Excellent service. A pleasure to work with. Bill M, Wayland, MA